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4 Comments

  1. Hi, I was given a comment – “The unit is Under-sized and Over-indexed” can you explain what is meant by “Over-indexed”.

    1. Hi Billy,

      In the UK, over-indexing often referred to a multi-split air conditioning system where the total capacity of the indoor units is greater than the capacity of the outdoor unit. For example, three indoor units of 2.5+2.5+3.5 kW paired with one outdoor unit of 7.0 kW. The system is over-indexed by 1.5 kW.

      Over-index is a method of reducing the outdoor unit size by assuming some of the indoor units will not be running at any given time. For instance, the AC in the living room will not run when the AC in the bedroom is running (you’re either in the bedroom or the living room, never both). To apply over-index, the contractor/engineer must be confident that the user will not operate more indoor units than what has been designed. Else, ALL indoor units will suffer under capacity.

      For more details and examples, you may read: https://aircondlounge.com/what-is-multi-split-air-conditioner/

      Hope the above helps.

      Thanks.

  2. Hello,
    Do you have any information on repairing a Kapsul window air conditioner? We love ours–when it is working. The first time it quit, shortly after purchase, we returned it and received a replacement. But this year we used it only two times before it stopped working. That is the same thing that happened the first time before we sent it back. Nothing happens at all.
    I know there are a lot of electronics in it, but ours was quiet and perfect for where we use it. Now I read that the company is going out of business.
    My husband is a controls engineer, so he could probably repair it, if we had instructions.

    1. Hey, it seems like there’s hardly any repair guide from the company itself. If calling the company to help is unlikely, I would suggest to troubleshoot it like any other air conditioner.
      1) What are the symptoms of the problem?
      2) Is the AC start but not cooling? Is the fan running? Do you hear the compressor kick in sound?
      3) When you buy the AC, does it come with a user manual? Does it show any error code which you can refer to the manual?

      In general, major components like fan, compressor and refrigerant are usually not an issue. I would suggest either the temperature sensor or control board is faulty. In that case, if the company stop producing them, then there will be no luck getting a replacement. Other parts are usually shared or OEM. Can open up the AC and check the component model and search online.